Why Google Reviews Are So Important?

Google reviews are a great way to boost your business’ credibility without spending a lot of money. The many benefits of getting Google reviews include Google ranking for local SEO, leveling the playing field, increasing your online reputation, and helping mom and pop operations.

So what is a Google Review, exactly? Google reviews are a great way for businesses to show their worth to potential customers. You can go online to leave feedback about the company, without needing to download an application. Reviews make marketing hype, costly campaigns, and slick copy less relevant.

These campaigns and the same copy can have a significant impact. They are less relevant when you consider Google business reviews. Reviews serve as transparency, social proof, and not beautiful marketing. Searchers can find businesses that have reviews from customers by simply typing in their queries. This allows them to make informed decisions about whether or not to engage with the business. Positive reviews will encourage them to convert.

One of the many benefits of reviews is the ability for businesses to compete in local SEO. Google reviews can help any business, no matter how big or small, rank higher in local searches. Google may decide that a local shop selling running shoes offer a better shopping experience than a large retail chain. This local shop could rank higher in local search results. The same applies to the retail giant.

Positive reviews on Google have an unrivaled power, that’s what I am trying to convey https://overeview.io. This power can influence brand trust, local SEO, feedback, and brand reputation. That’s why we’ve put together a list and explanation of the top 5 benefits of online reviews.

1. Google Business Reviews Enhance Brand Trust

Consumers are increasingly looking for transparency. Transparency is a key component of the importance and relevance that consumers place on it. It’s common for consumers to conduct research on a business before buying products or services. Nearly 88% of consumers read reviews to evaluate the quality of local businesses. Google reviews are a large part of this research.

The same survey found that 72% of people trust local businesses more because of positive reviews. Local businesses have a unique opportunity to get a competitive edge over other businesses by gathering Google reviews. Conversely, it creates a sense of urgency with how to respond to negative reviews, which will further build customer trust.

2. Google Business Reviews Enhance Online Exposure & Local Search Engine Optimization

Google’s search algorithms can be complex. One thing is certain: Google reviews impact Google’s local search. Moz estimates that 9% of Google’s search algorithm is driven largely by reviews like those found in business Google reviews. These review signals are generally focused on review quantity, velocity, and diversity.

These three review signals, when combined well, can propel your local business to the top of Google’s local search results. This will help your business be found faster than traditional SEO activities such as keyword research and blogging. It is important to remember that SEO activities are still vital for local businesses. However, it is crucial not to rely solely on traditional methods and ignore other media such as Google reviews.

Google business reviews are a great marketing tool if done correctly. Google business reviews can help your business appear in the “Map Pack”. The Map Pack (shown above) is a collection of businesses located near where you are searching. The map pack shows the name, link, address, phone number, average rating, and total number of Google reviews.

3. Feedback Loop and Customer Intelligence via Google Business Reviews

One of the most valuable advantages of Google reviews is the feedback loop and customer intelligence you can gain. Each Google business review that you collect can and should be used as a customer survey response by you and your staff. Each Google review will usually tell you some things.

  • How satisfied were your customers with your company?
  • What was your company’s amazing or not-so-great job?
  • Which product or service did they receive from you?
  • Get customer feedback on what you’re doing right
  • Get feedback from your customers about what you’re doing wrong

You can quickly identify areas that need improvement and areas to praise by reading negative Google reviews. The podium has created a simple process that any business can use to maximize its feedback loop.

After a transaction has been completed, the first step is to watch and monitor for any Google reviews. You can either use an online reputation management platform, like Podium, to monitor reviews on sites like Google, Yelp, and Facebook or you can monitor these sites manually. A software platform has the advantage that reviews won’t get lost and could potentially cause problems in the entire process. A good platform will inform you whenever a review goes live, and allow you to respond directly from the platform.

Responding to the Google review is the second step. You should respond to any negative review by Google. Our recent eBook goes into great detail on how to properly respond to a negative review. It is a good idea to offer a solution to any negative review.

The process alteration is last. This is where you can fix faulty processes and praise those areas that perform well. You can alter these processes and test new ways to improve your business’ efficiency and smooth running. This is often a significant competitive advantage for our clients and a source of value-add. They can optimize their business through Google reviews and other review sites to improve customer service and make it easier to be found on Google.

4. Google Reviews can improve click-through rates for your website

Smart businesses know that customers will click on links when they appear in search engines. It doesn’t matter how much money and time you spend on SEO, if no one clicks on your business, it is a waste of your efforts. Google reviews are a great way to increase click-through rates when your site appears in search engines. Google will display your Google review rating next to your business name. A good collection of positive reviews will increase click-throughs to your site.

5. Google Reviews Converts More Customers

You’re almost there once customers click through to your page. Customers visiting your website should be convinced to buy from you business. Google reviews, in addition to a well-designed website and a user-friendly experience, can make it easier for customers to convert. Any business that has a high rating on Google should advertise this rating everywhere they go. Even if customers have never read any of your reviews online, this rating will increase their trust in you.

Google Reviews: How real businesses benefit

You’ve read about the benefits of Google reviews and you might be curious if real businesses have these same benefits. The short answer is yes. These are real examples of businesses that have benefited from online reviews.

  • Shannon Fine Jewelry has a Google 5-star rating and nearly 200 Google reviews. This has resulted in increased traffic to the website. This is attributed to the online reviews that customers have read.
  • Gallery Furniture has received 9,517 reviews online. This has led to a significant increase in web traffic, and inbound calls from customers who search online. Their presence on Google reviews means that they spend less on marketing and paid search results online.
  • Thanks to 13,000+ reviews online, Zerorez carpet cleaners have seen a significant improvement in its customer service.
  • Paul’s Pest Control’s business has expanded to a new market because of all the positive reviews they received online.

How to Get More Google Reviews

Are you ready to focus on getting more Google Reviews? You may want to start as soon as possible if you are. You may even be convinced to buy online reviews just to get an immediate boost. Be sure to read real reviews before you rush to take action.

Search engines can help customers spot fake reviews and incentivized reviews within a mile. Stick with tried and true methods like simply asking customers to review your business, sending email blasts, and advertising your Google Review page to customers. It will pay off in the end.

Other Online Reviews

While Google reviews is the main heavy hitter when it comes to online reviews, there are other platforms businesses can focus on to see the benefits of online reviews. Yelp allows businesses to send customers reviews, regardless of whether they are a restaurant, dentist’s office, dry cleaners, or another service. Yelp is local-based and helps people find the best businesses in their area. Facebook is another great place to concentrate on reviews. The social media giant makes it easy for friends and family to post their reviews.

Every e-commerce company should make every effort to get positive Amazon reviews. Customers rely on Amazon reviews when making purchasing decisions.


Google reviews can help you build brand trust, local SEO, as well as feedback. You may not be using Google reviews if you don’t use them.

Google reviews are free! This marketing channel can deliver incredible ROI for many businesses (your investment is lower than other channels). You can achieve amazing results with very little effort and resources if you focus on Google business reviews.

Google business reviews can help increase brand trust, local SEO and provide feedback and insight. It’s an inexpensive way to get leads for your business and build trust in your local area.

  • September 25, 2021
  • | Categories: Internet